Terms and Conditions
Last Updated: June 7, 2025
Welcome to Inboxing.com ("Inboxing"), a service and division of Receptive Marketing Inc. These Terms and Conditions ("Terms") govern your access to and use of all Inboxing.com websites, products, and services (collectively, the "Service"). Please read these Terms carefully.
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, you may not access the Service.
1. The Service
Inboxing ("we", "us", "our") provides a software platform and related services to help users manage their email sending activities. This includes providing email sending accounts ("Managed Accounts") and/or a platform for users to connect and manage their own email sending infrastructure.
2. User Accounts
To use the Service, you must register for an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3. Acceptable Use and User Responsibilities
Your use of the Service is conditional upon your agreement to the following rules.
A. Responsibilities for All Users:
As a condition of using the Service, you agree not to:
- Use the Service for any illegal or unauthorized purpose, including but not limited to phishing, fraud, sending malicious content, or violating the intellectual property rights of others.
- Reverse-engineer, decompile, or otherwise attempt to compromise the platform's integrity or security.
- Send any emails or content that violate applicable laws or regulations in your jurisdiction or the recipient's jurisdiction.
B. Additional Responsibilities for Users of Managed Accounts:
If you use email sending accounts provided by Inboxing ("Managed Accounts"), you are also bound by our Sending Guidelines, which are available inside the platform. These guidelines, which include but are not limited to rules on sending volume and spam complaint rates, are incorporated by reference into these Terms.
A breach of any of these responsibilities may result in the immediate suspension or termination of your account at our sole discretion.
4. Payments, Subscriptions, Cancellation, and Refunds
The Service is billed on a subscription basis in advance ("Billing Cycle"). You are responsible for all applicable taxes on the fees. You may cancel your subscription at any time through your account settings. The cancellation will take effect at the end of your current billing cycle, and you will not be charged again.
All fees are non-refundable. We do not provide refunds or credits for any partial subscription periods, plan downgrades, or unused services. Any exception to this policy is at the sole and absolute discretion of Inboxing.
5. Disclaimers, Risks, and Acknowledgements
No Guarantees of Results. Inboxing makes no guarantees of email deliverability rates, open rates, inbox placement, or business success from using the Service. Individual results will vary significantly based on many factors, including but not limited to your individual effort, email content quality, domain reputation, market conditions, and implementation skills.
Acknowledgement of Inherent Risks. You acknowledge that email marketing involves inherent risks, including but not limited to domain blacklisting, spam complaints, and compliance issues. Success requires consistent effort, proper implementation, and adherence to best practices and applicable laws. You are solely responsible for ensuring your email marketing practices comply with all applicable laws and regulations, including but not limited to the CAN-SPAM Act in the U.S., Canada's Anti-Spam Legislation (CASL), and the General Data Protection Regulation (GDPR).
No Endorsement. Inboxing is an independent entity. This site and service are not part of, affiliated with, endorsed by, or sponsored by Google, Meta (Facebook), Microsoft, or any other third-party email service provider. Any third-party trademarks, logos, or service marks displayed are the registered and/or unregistered Trademarks of their respective owners.
User Responsibility for Service Usage. You acknowledge and agree that you are solely responsible for how you use the Service and all activities conducted through your account. Inboxing is not responsible for, and expressly disclaims all liability relating to, your use or misuse of the Service, your email marketing campaigns, business decisions, or any consequences arising from your use of the platform. Any risks, losses, or damages resulting from your use of the Service are entirely your responsibility.
6. Disclaimer of Warranties & Limitation of Liability
The service is provided on an "as is" and "as available" basis. Inboxing makes no warranties, express or implied, regarding the service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, Receptive Marketing Inc., its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to, use of, or inability to use the service; (b) any conduct or content of any third party; or (c) unauthorized access, use, or alteration of your transmissions.
In no event shall the aggregate liability of Receptive Marketing Inc. for all claims relating to the service exceed the amounts paid by you to Inboxing for the use of the service in the thirty (30) days prior to the event giving rise to the claim.
7. Indemnification
You agree to indemnify, defend, and hold harmless Receptive Marketing Inc. and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms, any applicable law or regulation, or the rights of any third party.
8. Termination
Either party may terminate this agreement at any time. You may terminate your account at any time through your account settings or by contacting us at [email protected]. We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, at our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms or non-payment of fees. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
9. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising from these Terms shall be resolved by final and binding arbitration in Toronto, Ontario. The prevailing party in any such arbitration shall be entitled to recover its reasonable attorneys' fees and costs from the other party. You agree to waive the right to a trial by jury and to participate in a class action.
10. Contact Us
If you have any questions about these Terms, please contact us at [email protected].