Privacy Policy
Last Updated: June 7, 2025
This Privacy Policy describes how Inboxing.com ("we", "us", "our"), a division of Receptive Marketing Inc., collects, uses, and discloses your information when you use our services (the "Service").
1. Information We Collect
Personal Data: Information you provide when you register, such as your name, email address, and company information.
Financial Data: Information required to process payments, which is handled by our third-party payment processor. We do not store your full credit card details.
Service Data (Email & Metrics): To provide our Service, our platform requires access to data associated with your connected email accounts. This includes email metadata (such as sender/recipient information, timestamps, and delivery status) and email content.
Technical Data: Information your browser sends when you use our website, such as IP address, browser type, and usage details collected via cookies.
2. How We Use Your Information & Access to Your Data
Your use of the Service constitutes your permission for us to access and use your information as described below:
To Provide the Service: We use your information to create and manage your account, process payments, and provide customer support.
For Performance Metrics: We access and analyze Service Data to provide you with performance metrics and deliver the features of the Service. For users connecting their own email infrastructure, you explicitly grant Inboxing the right and permission required to access this data for this purpose.
For Managed Accounts: For Managed Accounts provided by Inboxing, you acknowledge and consent that we will access all email data necessary to provide the Service.
For Compliance and Security: We may programmatically review email content and metrics to ensure compliance with our Terms and Conditions, investigate potential spam, and protect the integrity of our Service.
To Improve Our Service: We analyze usage and technical data to understand how our users interact with the Service and to make improvements.
3. Disclosure of Your Information
We do not sell your personal information. We may share information with:
Third-Party Service Providers: We may share data with trusted third parties who perform essential services on our behalf, such as payment processors, data hosting providers, and analytics services. These providers are only given the information necessary to perform their specific services.
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our company, our users, or others.
Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Data Security and Retention
We implement reasonable security measures to protect your information. We retain your personal data for as long as your account is active and for a reasonable period after to comply with our legal obligations and resolve disputes. Upon termination, user data will be deleted in accordance with our data deletion policy, typically within 90 days.
6. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ. By using the Service, you consent to this transfer.
7. Your Rights
Under applicable privacy laws (including Canadian privacy law, GDPR where applicable), you have the right to access the personal information we hold about you and to request that we correct any inaccuracies. If you wish to exercise these rights, please contact us. We will respond to your request within a reasonable timeframe.
8. Data Processing Opt-Outs
While email data access is essential for our Service, you may contact us to discuss limitations on certain types of data processing where technically feasible.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].